Provision of Peace of Mind, Comfort and Health to Tenants
We aim to increase tenant satisfaction, secure steady earnings and earn the trust of tenants and society by maintaining regular two-way communication with tenants, providing tenants and facility users with safe, comfortable, and healthy (well-being) spaces, renovating properties to meet diversifying social needs and such.
Promotion of Two-Way Communication with Tenants (Tenant Satisfaction Surveys)
- We conduct tenant satisfaction surveys on a regular basis to obtain requests and opinions from tenants.
- We share the survey results with property managers, building management companies, etc. and strive to improve our services through upgrading building specifications, renovating facilities, and the like.
Measures
ONEST Nishi-Gotanda Square
We asked tenants for opinions concerning the use of the first-floor common area. Based on their requests, we created a lounge space that helped raise tenant satisfaction.
Tokyo Parkside Building
Tokyo Parkside Building acquired "CASBEE for Smart Wellness Office" in January 2020 after making efforts such as renovating the common use area that enhances the comfort of tenants and establishing the rental cycle system.
Strengthening of Risk Management against Disasters
We installed disaster prevention equipment and supplies in portfolio assets and implemented measures to increase disaster preparedness (distributed disaster manuals, etc.)
Measures
Creation of Long-Life Real Estate Stock
Through long-term, strategic management of facilities and architecture, we discover the potential of high-quality building stock, maintain and increase real estate value even aging, and contribute to the effective use of social infrastructure and the sustainability of society.
Renovation of existing buildings and creation of quality real estate stock
- Value-enhancement renovations
- Renovation (change of use)
- Energy-saving renovations
- Biodiversity-conscious exterior renovations
- Seismic reinforcement